qkpk Terms and Conditions

1.1 Parties to the Agreement

These terms and conditions ("Terms") form a legally binding agreement between the qkpk platform ("Platform", "we", "our") and any person who has registered with or used this platform ("Member", "you").

qkpk operates a safe and reliable online entertainment platform for players in Bangladesh. All our services are operated under SSL encryption and fair play principles.

1.2 Changes to the Terms

qkpk reserves the right to amend these terms at any time. We will send a notification via the platform or to your registered email before any changes take effect. Continuing to use the platform after changes have been made will be considered acceptance of the revised terms.

1.3 Applicable Law

These terms and any disputes arising from platform-related matters will be resolved in accordance with the applicable law. qkpk strictly follows fair play and responsible gaming principles.

2.1 Age and Eligibility Requirements

To open an account on the qkpk platform, applicants must meet the following eligibility criteria:

• Minimum age of 21 years or older (for 21+).
• Able to register with a valid and legitimate identity document.
• Owner of a valid and active mobile banking account (bKash, Nagad, Rocket, etc.) or bank account.
• Willing to operate the account in their own name and for their own benefit.

If a member provides false information regarding the above eligibility criteria, their account will be immediately cancelled and, where applicable, deposited funds may be forfeited.

2.2 One Account Rule

Each member may create only one account. Operating multiple accounts is strictly prohibited on this platform. If any person attempts to create or does create multiple accounts, qkpk reserves the right to close all such accounts and cancel any associated bonuses.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. qkpk is not responsible for any unauthorised use of your account. If you suspect unauthorised access to your account, please notify our support team immediately.

2.4 Obligation to Provide Accurate Information

All information provided at the time of registration must be accurate, complete, and up to date. qkpk may request additional documents for identity verification (KYC) at any time. Failure to cooperate with this verification process may result in the account being suspended or cancelled.

3.1 Supported Payment Methods

qkpk currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

3.2 Deposit and Withdrawal Limits

The minimum deposit across all payment methods is ৳200 and the minimum withdrawal is ৳500. Withdrawals are generally completed within 1 hour.

3.3 Withdrawal Terms

• Withdrawal requests may only be made through the same payment method used at the time of deposit.
• Identity verification must be completed before a withdrawal request is processed.
• Wagering requirements must be met to withdraw from bonus funds (see Section 4 for details).
• qkpk reserves the right to temporarily hold a withdrawal for additional verification in the case of suspicious transactions.
• Withdrawal requests may be cancelled if evidence of fraudulent activity is found.

3.4 Transaction Responsibility

It is the member's responsibility to ensure the accuracy of account information provided during deposits and withdrawals. qkpk will not be held responsible for any loss of funds resulting from incorrect information. If you experience any issue with a transaction, please contact us via 24/7 live chat support or at [email protected].

4.1 Welcome Bonus

qkpk offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. The following terms apply to this bonus:

• The wagering requirement for the welcome bonus is 25x (25 times the total of the deposit plus the bonus amount).
• The wagering requirement must be met within a set period after the bonus is received.
• If the wagering requirement is not met, the bonus funds will be cancelled.
• Each member may receive this bonus only once.

4.2 General Bonus Terms

• All bonus offers must be used within a specified validity period. Expired bonuses are automatically cancelled.
• Multiple bonuses may not be used simultaneously unless explicitly permitted in the promotional terms.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after wagering requirements have been met.
• qkpk reserves the right to change, suspend, or cancel the bonus programme at any time.
• Any attempt to fraudulently collect bonuses will result in account cancellation.

4.3 VIP Programme and Cashback

qkpk's VIP programme has four tiers where weekly cashback rewards can be earned:

Progression through VIP tiers depends on active participation and regular use of the platform. Cashback amounts and the detailed conditions for earning them are at qkpk's sole discretion and are subject to change.

5.1 General Rules for Platform Use

• Members will use the platform for entertainment purposes only.
• Playing games using any automated software, bot, or script is strictly prohibited.
• Attempting to access another member's account without permission is prohibited.
• Any attempt to compromise the platform's security systems may result in immediate legal action.

5.2 Fair Play and Random Number Generator

All games on qkpk are operated using certified Random Number Generator (RNG) technology, which ensures that the outcome of every game is completely impartial and unpredictable. We are committed to ensuring fair play.

5.3 Technical Issues and Errors

If the outcome of a game is undetermined or incorrect due to a technical error or fault, qkpk reserves the right to cancel that game and refund the deposited amount. Any winnings obtained as a result of a technical error will not be considered valid.

5.4 Prohibited Activities

The following activities are strictly prohibited on the qkpk platform:

• Using the platform for money laundering or processing illegal funds.
• Creating or operating an account using another person's identity.
• Introducing any virus, malware, or harmful code into the platform's systems or software.
• Coordinating with other members to gain a strategic advantage against the platform.
• Deliberately exploiting a technical vulnerability in any game.

6.1 Collection and Use of Personal Information

qkpk collects, stores, and processes members' personal information. This information is used for identity verification, service improvement, fulfilling legal obligations, and relevant promotional communications. For more details, please read our Privacy Policy.

6.2 Encryption and Security

All transactions and personal information on the qkpk platform are protected through SSL encryption technology. Our security systems are continuously updated to keep members' information at the highest level of protection.

6.3 Sharing Information with Third Parties

qkpk does not share members' personal information with third parties unless required by legal obligation, shared on a limited basis with contracted service providers, or the member has given explicit consent. Information necessary for payment processing may be exchanged in encrypted form with the relevant payment provider.

7.1 Service Availability

qkpk strives to ensure maximum uptime, but temporary disruptions may occur due to maintenance, technical issues, or interruptions from third-party services. qkpk is not responsible for any losses caused by such disruptions.

7.2 Liability for Gaming Losses

There is a risk of losing money in online gaming. qkpk is not responsible for game outcomes. Members play at their own discretion and risk. We strongly advise members to play within their means and follow responsible gaming principles.

7.3 Issues Caused by External Factors

In the event of a lost connection during a game due to internet disconnection, power outage, mobile network issues, or any other external cause, the qkpk platform's automatic rules will apply and the game result will be considered final.

8.1 Responsible Gaming Commitment

qkpk is a firm believer in responsible gaming. Our platform is intended for adults aged 21 years or older (21+) only. Gaming is a form of entertainment — not a way to solve financial problems.

8.2 Self-Exclusion and Setting Limits

Members may contact our support team at any time to set deposit limits, loss limits, or session time limits. A self-exclusion option is also available, which temporarily closes the account for a specified period.

8.3 Support and Guidance

If you feel that gaming is having a negative impact on your life, please contact our 24/7 live chat support or visit our Responsible Gaming page. We are always here for you.

9.1 Cancellation by qkpk

qkpk reserves the right to immediately suspend or permanently cancel a member's account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• Fraudulent activity or system abuse.
• Operating multiple accounts.
• As required to comply with the instructions of legal or regulatory authorities.

9.2 Account Closure by Member

If you wish to voluntarily close your account, please notify our support team in writing. Before the account is closed, all pending wagering requirements must be fulfilled and any available funds must be withdrawn.

9.3 Fund Management After Cancellation

If an account is cancelled due to a rule violation, qkpk will decide at its own discretion whether to refund the actual deposit (excluding bonuses). In proven cases of fraudulent activity, all funds may be forfeited.

10.1 Complaint Submission Process

If you have a complaint or dispute regarding any matter, please first contact us through our 24/7 live chat support. If the issue is not resolved via live chat, send a detailed written complaint to [email protected].

10.2 Resolution Timeframe

qkpk considers all complaints with the utmost sincerity and strives to resolve them as quickly as possible. Complex disputes may require additional investigation and may take additional time accordingly.

10.3 Final Decision

In resolving complaints, qkpk's decision shall be considered final, unless the relevant party pursues the matter through applicable legal channels. We always strive to resolve all disputes in a fair and transparent manner.

10.4 Contact Us

• 24/7 Live Chat — support in Bengali, anytime.
• [email protected]

11.1 Entire Agreement

These terms and conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between qkpk and the member and supersede all prior oral or written discussions.

11.2 Severability

If any provision of these terms and conditions is declared invalid or unenforceable by a court or competent authority, that provision will be amended or removed and the remaining terms and conditions will remain fully in force.

11.3 Non-Waiver of Rights

The failure of qkpk to exercise any right under these terms and conditions in any particular instance shall not be deemed a waiver of that right.

11.4 Language

These terms and conditions are written in Bengali. For Bangladeshi members, the Bengali language version shall be considered the authoritative document.

11.5 Related Policies

The following policies should also be read alongside these terms and conditions:

• Privacy Policy — how your data is collected and used.
• Responsible Gaming — safe gaming practices and protection options.
• FAQ — common questions and answers.
• About Us — learn more about the qkpk platform.